- top -

Change Password

To change your D-tran.com Password, simply select "Edit Profile" in the My Files section of the site. Enter in a new password (8 characters, 0-9; a-f ) and re-enter the new password in the "Confirm Password" field. Click on "Update Information." Don't forget to pick a memorable Password. If you forget your password, click on "Forgot My Password!" link on the home page.

Change Email Address

To change the email address on file for your account, simply select "Edit Profile" in the My Files section of the site. Enter in a new email address in the "Email Address" field; click on "Update Information."

Forgotten Username/Password

If you have forgotten your username or password please click here to receive your access hint.

- top -

Recipient Notification

Depending on file size, number of recipients and a number of other factors, arrival time of the D-tran.com email notification containing file location may vary.

Missing Notifications

Occasionally, recipients do not receive file location notifications from D-tran.com due to incomplete or incorrect email addresses inadvertently provided by the user. Check the recipients email addresses to verify that they are correct and complete and re-send the file.

- top -

File Storage Limitations

D-Tran will allow you to upload any size files, there are no file size restrictions.
D-tran.com is currently a file transfer solution and does not provide users with long-term file storage. Files will remain on the D-tran.com server for 7 days, after which time they will be deleted to continually provide sufficient temporary storage for multiple users. d-tran.com provides an online email delivery service to send large and big files. FTP your large file and e-mail huge files online today!.

- top -

Uploading a File

The "Upload File" section of D-tran.com allows you to upload and send files to a specified list of recipients. Click on "Browse" and browse your machine to locate the file to be uploaded. The file path and filename will appear in the Select File window. Click on "Upload File" on the Send Files page. Upload times will vary, depending on file size, modem, browser and/or ISP. Only after the file upload is complete, the filename will be listed under "My Files." You may switch browser windows but do not close the upload window or the D-tran.com window during the upload is in progress.

Sending Files

After uploading the file, click on the "Select" checkbox next to the files you wish to send. Press "Send Selected Files." Check the boxes next to your intended recipients (Note: Send your files to up to 10 recipients at one time.) to send the file notifications. Recipients will not receive the file as an attachment, but will receive an email message from D-tran.com containing URLs that will link them to the location of your files. The recipient can then download each file to their machine via their browser. File recipients are not required to be registered D-tran.com users.

Downloading a File

Recipients will download the files you have forwarded to them by clicking on the URL contained in the D-tran.com email notification. Depending on their browser, they will either click on the file as directed when they reach the site or they will right-click, "Save As" and follow the steps provided by their browser to save the file to their machine or disk-drive. Please note that if you delete the file from your My Files section, users that you have D-tran.com will not be able to download the file.

Deleting Files

The Send Files section of D-tran.com allows you to delete one or multiple files from your temporary storage. Click the "Select" box next to one or multiple filenames. Click the "Delete Files" button and the files you selected will be removed from your directory.

Timed Out Uploads

Some ISP's and browser utilities are set to log-off users after a certain period of inactivity. Users can control this by making sure their browser is not set to log-off, and by contacting their ISP and requesting removal of time restrictions when applicable.

Missing Uploads

Periodically, users will upload a file, only to find that the file doesn't appear in their My Files directory. More often than not, the uploaded file exceeded the user's storage limit, and was therefore deleted from the system.

Upload Speed/Progress

You can improve the speed of your file upload and download by researching faster connections using services such as cable modem providers or satellite connections, T-1 or ISDN lines, and faster modems. Each type of service has a cost involved that must be weighed against your needs. For reference, a 1MB file takes a minimum of 6 minutes on a 28.8 modem, 3 minutes on a 56K modem, and 1 minute on a 128KB ISDN connection. Multiply this by your file size to get an estimate of your upload time.

Upload Confirmation

After uploading a file, you will be able to see all filenames that have been uploaded in step 2 of the send files page.

Multiple Uploads

At this time, D-tran.com only accepts the upload of one file at a time.

- top -

Mac Compatibility

D-tran.com is compatible with browsers built for Mac OS, but some Mac encoding can cause file upload problems. To avoid problems, try using compression software before uploading files. Stuffit, BinHex, Zip-it or MacZip are a few of the common programs, and can usually be downloaded as shareware or freeware.

- top -

D-tran.com v. Email

D-tran.com is not an email service (such as msn™ Hotmail.com™ and email.com™). Users WILL NOT receive an @D-tran.com email address upon signing up. D-Tran is a service that allows you to send file notifications to recipients which allow them to download the file that you desire to send.

Personal Information

All information provided to D-tran.com by its users is private and confidential. For more information, please read our Privacy Policy.

msn™, Hotmail.com™ and Email.com™ are registered trademarks and service marks that appear in these pages and are the property of their owners and are used solely to refer to those companies and their services.

- top -